PRIVACY POLICY
Privacy Policy
07 JULY 2026
Weshare Studio respects your privacy. This Privacy Policy explains how Weshare Studio collects, uses, stores and handles personal information when you visit our website, submit a Visibility Request, contact us, communicate with us, or use our services.
This Privacy Policy is intended to help you understand what information we collect, why we collect it, and how we handle it.
1. Who we are
Weshare Studio (ABN 19 653 421 197) is a visibility support studio for local businesses, based in Sydney, Australia, delivering services through the Presence Engine™ framework.
Weshare Studio's current business size may qualify for the Privacy Act 1988 small business exemption. However, we choose to handle personal information in line with the Australian Privacy Principles as a matter of good practice and to give our clients confidence in how their information is managed.
For privacy-related questions, you can contact us at hello@wesharestudio.com.au.
2. What information we may collect
We may collect personal information that you provide to us directly, including:
- Your name
- Business name
- Email address
- Phone number
- Website or social media links
- Business information submitted through a Visibility Request Form
- Project, campaign or service request details
- Brand assets, files, links or reference materials you choose to provide
- Communication records between you and Weshare Studio
- Billing, payment status and subscription-related information
We do not intentionally request sensitive personal information through our website or Visibility Request Form. Please do not submit sensitive personal information unless we specifically request it and it is necessary for the service.
3. How we collect information
We may collect personal information when you:
- Submit a Visibility Request Form
- Contact us by email, phone, website form or social media
- Provide business, brand or project information to us
- Approve a proposal, package or service pathway
- Make a payment through an approved payment page and secure payment provider
- Communicate with us during onboarding, production, review or delivery
We may also collect limited technical information through our website or third-party platforms, such as basic analytics, device, browser or website usage information where applicable.
4. Why we collect information
We collect personal information to:
- Review your Visibility Request
- Contact you about your enquiry
- Understand your business needs
- Prepare scope review, proposals or service recommendations
- Set up your client profile and service workflow
- Provide creative, content, print support or visibility-related services
- Manage production requests, revisions, delivery and communication
- Manage billing, payment confirmation and subscription records
- Improve our services, systems and client experience
- Meet legal, administrative or record-keeping requirements
5. How we use your information
We use personal information only for purposes related to our business and services, including responding to enquiries, reviewing requests, providing services, managing client communication, maintaining internal records and supporting operational workflows.
We do not sell personal information.
We do not use your personal information for unrelated purposes unless you have given consent or we are required or permitted to do so by law.
6. When we may share information
We may share personal information only where reasonably necessary for our business operations, service delivery, administration or legal requirements.
This may include sharing information with:
- Service providers that help us operate our website, forms, email, documents, storage, payments, task management or client workflow
- Production partners or suppliers where required to deliver an approved service
- Professional advisers, where required
- Government, regulatory or legal authorities where required by law
We only share information to the extent reasonably necessary for the relevant purpose.
7. Third-party tools and platforms
Weshare Studio may use third-party platforms to manage website, form, email, document, payment and workflow processes.
These may include tools such as Wix, Google Workspace, Google Forms, Google Drive, Google Sheets, Gmail, Stripe and other business operation platforms.
These providers may store or process information outside Australia, including in the United States and other countries where their systems, service providers or related entities operate.
Where practicable, we take reasonable steps to ensure information handled by these providers is protected to a standard consistent with the Australian Privacy Principles.
8. Payment information
Payments may be processed through approved third-party payment providers such as Stripe.
Weshare Studio does not directly collect or store full payment card details through our website. Payment information is handled by the relevant payment provider according to its own security and privacy practices.
9. How we store and protect information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored in secure digital systems, including email, cloud storage, spreadsheets, workflow tools and business records.
Access to information is limited to people who reasonably need it for business, service delivery or administration purposes.
10. How long we keep information
We keep personal information for as long as reasonably necessary for the purpose it was collected, including service delivery, client communication, billing, record keeping, legal or administrative purposes.
When information is no longer required, we may securely delete, archive or de-identify it where appropriate.
11. Access and correction
You may contact us to request access to the personal information we hold about you, or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to an access or correction request.
12. How to make a complaint
If you believe Weshare Studio has mishandled your personal information, you can contact us at hello@wesharestudio.com.au to make a complaint.
We will acknowledge your complaint and respond as promptly as reasonably possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
13. Marketing communication
We may contact you about Weshare Studio services, updates or relevant business information where you have contacted us, requested information, become a client, or where otherwise permitted.
You can ask us to stop sending marketing or promotional communications at any time by contacting us.
14. Links to other websites
Our website, forms or emails may include links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policy of any third-party platform you choose to use.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be available on our website. The "Last updated" date at the top of this page shows when this Privacy Policy was last revised.
16. Contact us
If you have any questions about this Privacy Policy or how Weshare Studio handles personal information, please contact: